Hurricane Irma Citizen's Information

To report a power outage - 352-735-7141
Mount Dora Electric Customers only

If you are serviced by SECO or Duke Energy, please call them at the numbers listed below.

UPDATE ON CITY SERVICES:

DEBRIS - Crews continue to move through the City removing debris. Please note that if some piles are skipped or not taken in their entirety, we will return to get the debris. Sometimes due to limitations with the equipment or power lines and trees overhead, the large trucks cannot get every pile. There are smaller trucks and equipment that will come by to pick up the remaining debris. We appreciate continued patience with our crews while this job is completed. In addition, once the first pass is complete, there will be an additional pass to pick up remaining debris. The City is working with our contractor to add additional trucks in order to complete pick up as soon as possible.

The citizen drop off remains open 8am-5pm Monday thru Saturday until October 14th. This service is for storm related debris from residents of the City of Mount Dora. Commercial operations removing trees and debris are required to haul their loads to the Lake County landfill or other acceptable disposal point. Curbside pickup and the citizen drop off is not intended to service commercial operation. Thank you for your patience and understanding.


The site can be accessed from the end of E 11th Street near the City Dog Park. The exit will be onto Lincoln Ave. Residents are advised to use caution as the access road is unpaved and bumpy. Please do not place debris anywhere other than the designated location to prevent hindering regular operation of City services that utilize this facility.



FALLEN TREES - You do not need a permit from Public Works to have a fallen tree removed.

WATER - Our water system was unaffected and the water from your faucet is safe to drink and bathe in.  Toilets can be flushed.

GARBAGE - Waste Management trucks are continuing to pick up today but, due to the high volume, some areas may not be picked up today. The areas he identified at this time are east of 5th and Highland as well as Loch Leven and Lancaster; however, the trucks will be back in the city tomorrow morning to complete the areas that are not done today.

CITY OFFICES - Are open and back to business.

LAKE JOHN/DOGWOOD ESTATES EVENT - As of 9/21/2017 at noon - The City of Mount Dora has received confirmation that Lake John and Lake Gertrude meet the Florida Department of Health’s guideline for Public Bathing Areas. As such, both lakes are safe for human use.

FOOD FOR FLORIDA DISASTER FOOD ASSISTANCE PROGRAM 

AVAILABLE IN OSCEOLA COUNTY

KISSIMMEE - The Department of Children and Families (DCF), in partnership with the U.S. Department of Agriculture (USDA), will implement the Food for Florida Disaster Food Assistance Program in Osceola County to assist individuals and families impacted by Hurricane Irma from October 7 – October 11.

To qualify for the Food for Florida Disaster Food Assistance program, applicants must have lived or worked in one of the counties declared for FEMA Individual Assistance on September 5, and not be receiving food assistance through the regular Food Assistance Program.

Additionally, eligible individuals and families must have suffered a disaster-related loss, such as damage to their homes or self-employment property, loss of food, reduction or loss of income, or have incurred other disaster related expenses. DCF will provide or mail Electronic Benefits Transfer cards to eligible individuals and families to use at authorized USDA food retailers. The program counts only income and expenses from September 5 through October 4, 2017.

Individuals are encouraged to apply online prior to visiting the Food for Florida site. Online registration is available on the Food for Florida website.

In anticipation of long lines and subsequent waiting time for the Osceola Food for Florida site, the Department encourages individuals to visit the site that will be opened in their county of residence. The sites are listed below.

There is no funding limitation for this program, therefore there is no urgency for individuals to travel to sites outside of their county of residence. In addition, one individual per household should visit the site when applying.

The Food for Florida disaster food assistance program for Osceola county will take place:

 

  • DATES: OCTOBER 7 - OCTOBER 11
  • TIME: 7AM - 6PM
  • LOCATION: OSCEOLA HERITAGE PARK, EXHIBITION HALL B, 1875 SILVER SPUR LANE, KISSIMMEE, FL 34744

**Must have a valid Florida driver’s license or identification card**

 

 FOOD FOR FLORIDA SITE SCHEDULE

October 7th – October 11th

BREVARD COUNTY – Cocoa Expo Sports Center, 500 Friday Road, Cocoa, FL 32926

HERNANDO COUNTY – Hernando County Fairgrounds Jackson Building, 6436 Broad St., Brooksville, FL 34601

OSCEOLA COUNTY – Heritage Park, 1875 Silver Spur Lane, Kissimmee, FL 34744

October 14th - October 16th

HARDEE COUNTY – Hardee Agri-Civic Center 515 Civic Center Drive, Wauchula, FL 33873

HIGHLANDS COUNTY – Bert J Harris Agri-Civic Center 4509 George Boulevard, Sebring, FL 33875

October 14th – October 18th

MARION COUNTY – Marion County Sheriff Multi-Purpose Room, 692 NW 30th Avenue, Ocala, FL 34475

POLK COUNTY – RP Funding Building 701 Lime Street, Lakeland, FL 33815

October 21st – October 25th

ORANGE COUNTY – Camping World Stadium 1 Citrus Bowl Place, Orlando, FL 32805

SEMINOLE COUNTY – Orlando Live Events 6405 S US Highway 17 92, Casselberry, FL 32730

OPERATION BLUE ROOF - The U.S. Army Corps of Engineers, FEMA and the Florida Division of Emergency Management is offering “Operation Blue Roof” to Lake County residents. Operation Blue Roof provides a temporary covering of blue plastic sheeting to help reduce further damage to property until permanent repairs can be made. The tarp is installed using strips of wood that are secured to the roof with nails or screws. This program is available at no cost to eligible primary homeowners in Lake County.

Operation Blue Roof will set up an office at Lake EMS, located at 2761 W. Old U.S. Highway 441, Mount Dora, from 8 a.m. to 6 p.m. beginning Wednesday, Sept. 27 at least through Monday, Oct. 2.

Only primary residences with standard shingled roofs are eligible to receive a temporary blue roof. Metal roofs and mobile homes may be repaired as practical on a case-by-case basis. Roofs with greater than 50 percent structural damage are not eligible for this program.

For rental property, legal permission for a blue roof to be installed must be obtained from the property owner. Renters must also obtain legal permission from their landlord to continue occupying the residence until more permanent repairs are made.

Homeowners must sign a Right of Entry (ROE) form to allow government employees and contractors onto their property to assess damage and install the temporary covering. ROE collection centers will be set up by Corps teams in convenient neighborhood locations. Updated information about collection center locations in each county will be distributed daily.

Current information is available on the Jacksonville District web site at www.saj.usace.army.mil/BlueRoof and at 1-888-ROOF-BLU (1-888-766-3258). Information is provided in both English and Spanish through this single number.

Disaster Recovery Center Will Remain Open in Ocala

 

ORLANDO, Fla. – A Disaster Recovery Center (DRC) in Ocala is scheduled to remain open until Oct. 8, 2017.

WHAT: Disaster Recovery Centers offer in-person support to individuals and small business owners.

Recovery specialists from the Federal Emergency Management Agency (FEMA), the U.S.

Small Business Administration (SBA), and the state, are available to provide assistance to

anyone needing help with completing the applications or updating their status. Voluntary

organizations are available and offer a variety of services to help survivors recover.

WHEN: Open until 8:00 p.m., October 8, 2017

Hours: 8:00 a.m. – 8:00 p.m. ET seven days a week

 

WHERE: Marion County Public Library

2720 NE Silver Springs Blvd.

Ocala, FL 34470

Important Phone Numbers:

FEMA (Federal Emergency Management Agency): 1-800-462-7585

Elder Affairs: 1-800-963-5337

Department of Financial Services Insurance Claim Hotline: 1-800-227-8676 (800-22-STORM)

Army Corps of Engineers (provides tarps for damaged homes): 1-888-766-3259

American Red Cross - Disaster Relief Donations - 1-800-HELP-NOW (1-800-435-7669)

Salvation Army - Donation Relief Site - 1-800-SAL-ARMY (1-800-725-2769)

Be aware of Scams!

Be careful with Hurricane Scams and what could happen after the storm.  NEVER give financial information over the phone and if you choose to donate, use legitimate organizations such as the Salvation Army and American Red Cross.  NPR Article on Scams.

Please see the power outage phone numbers for residents to call and report a power outage below:

  • Sumter Electric Cooperative, Inc.
    Report a power outage: (800) 732-6141
    Outage map: http://www.secostormcenter.com/
     
  • Clay Electric Cooperative
    Report a power outage: (888) 434-9844
    Outage map: http://outagemap.clayelectric.com/
     
  • Mount Dora Electric
    Report a power outage: (352) 735-7141
     
  • Leesburg Electric
    Report a power outage: (352) 728-9830

Florida Division of Emergency Management

Hour By Hour Forecast for Mount Dora

Register to CODE RED for updates during the storm.

Please Follow us on Facebook for Social Media updates:  https://www.facebook.com/CityofMountDora/

Please Follow us on Twitter for Social Media updates: @CityofMountDora

Storm Debris Pickup

- A message from Waste Management Services


As you begin to clean up after the storm and remove debris, Waste Management wants to remind residents they must separate storm debris from residential garbage and recycling.  FEMA, in conjunction with the city (and county) and contractors, will collect storm debris.  Waste Management will continue to pick up household garbage and recycling.


Please do not blow leaves or sticks into the road.  Collect them as well.  This can cause storm drain blockage which, in turn, will cause flooding.

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state of emergency