Regisration Receipts:

Refund/Cancellation Policy:
1. Request for refunds and withdrawal must be made in writing. If the written cancellation notice is not received prior to the registration deadline, patron is responsible for full price of program. 

2. Refund Request received seven (7) days in advance of the program start date will be honored in full less any deposit or registration fees. 

3. No refund will be provided for day passes, administrative processing fees, non-refundable deposits and/or registration fees, or request received on or after the program start date. 

4. Refunds usually take 3-6 weeks for processing.

Permit Receipts:

In the event of a cancellation, a written letter must be submitted to the City of Mount Dora Parks and Recreation Department requesting a refund. 

In order to receive a full refund, the user MUST notify the Parks and Recreation Department (352-735-7183, Monday-Friday, 8am -5pm) of any cancellation or change at least 7 days prior to the scheduled event.

Day Camp Receipts:

Refund/Cancellation Policy 
1. Request for refunds and withdrawals must be made in writing. If the written cancellation notice is   not received prior to the registration deadline, patron is responsible for full price of program. 

2. Refund Request received seven (7) days in advance of the program start date will be honored in full less any deposit or registration fees. 

3. No refund will be provided for day passes, administrative processing fees, non-refundable deposits and/or registration fees, or request received on or after the program start date. 

4. Refunds usually take 3-6 weeks for processing.