Apply for Utility Service

Welcome New Residents!

Mount Dora Logo with Tagline

Application Process

One business day notice required!

  1. Complete an APPLICATION and collect your required documents.
    • Renting? - Signed lease or welcome letter
    • Purchasing? - Proof of ownership (closing disclosure, warranty deed, etc.)
  2. Submit the application, required documents, and photo ID to the Customer Service Department at CustomerService@CityofMountDora.com
  3. Pay account setup fee and deposit (see below).

Fees

Account Setup Fee

A $30.00 account setup fee is required for all new accounts. This can be reduced to $5.00 if you sign up for both paperless billing and automatic bank draft payments. Provide your email address and a voided check or ACH authorization form when setting up your account to get this fee reduction.

Existing customers can also benefit by signing up for paperless billing and automatic bank draft payments. Existing customers who sign up for both will receive a $25.00 account credit.

Deposits for Residential Applicants

Most residential customers may elect to have a credit check performed. If it passes, the deposit may be waived. Otherwise, contact Customer Service to find out actual deposit amounts.

Residential Deposit Amounts

The residential utility deposit required varies by location. Residential deposit amounts are 2 times the average monthly bill with minimums listed below:

Service
Residential Deposit 
 Electric
 $240
 Water
 $40
 Sewer
 $75
 Irrigation/Reclaimed Water
 $60
 Sanitation
 $35

Residential Deposit Refunds

Residential deposits may be refunded by request if, after two years, there are no more than 2 late payments made. If services are terminated prior to refund of the deposit, the deposit will be credited to the final account balance and any remainder will be issued to the customer in the form of a check.


Deposits for Commercial Applicants

All commercial customers are required to pay a deposit. A renewable security bond will be accepted in lieu of payment for required deposits over $1000.00

Commercial Deposit Amounts

The commercial utility deposit required varies by location. Commercial deposit amounts are 2 times the average monthly bill with minimums listed below.

Service
 Commercial Deposit
 Commercial Demand Deposit
 Electric
 $240
 $1,500
 Water
 $40
 $40
 Sewer
 $75
 $75
 Irrigation/Reclaimed Water
 $60
 $60
 Sanitation
 2 x average monthly
 2 x average monthly

Commercial Deposit Refunds

Commercial deposits must remain on the account for as long as it is open. When services are terminated, the deposit will be credited to the final account balance and any remainder will be issued to the customer in the form of a check.

Contact Us


  1. Ph: (352) 735-7105

    Fx: (352) 735-2892


    Email


    510 N. Baker St.

    Mount Dora, FL 32757


    Hours of Operation

    8:00 am to 5:00 pm Monday - Friday