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1. Why does a fire truck show up when I call for EMS?

Our trucks are staffed with trained First Responders, Emergency Medical Technicians and Paramedics. Many times, the fire department is the first unit to arrive and able to provide critical care until an ambulance is on scene.

2. How do I obtain a copy of a report?

Fire and motor vehicle accident reports can be emailed, faxed or picked up from the main station. The address, date and time of the incident is needed to obtain the report.

Medical reports can only be released to the patient and proper identification must be provided at the main desk of the Fire Department Administrative Office to pick up the report. Medical reports cannot be emailed or faxed.

3. What other responsibilities do firefighters have other than fighting fires?

Firefighting comprise only a small percentage of calls we respond to. Over seventy percent of emergency responses are calls for medical aid, vehicle accidents and other medical trauma. Other calls for emergency response involve hazardous materials releases, response to fire alarms and other calls for public assistance.

The firefighters spend quite a bit of time maintaining equipment, testing hoses, doing routine public safety inspections for businesses, taking training classes, cleaning the fire station and writing incident reports.

4. Why do I see firefighters at stores when they are working?

Firefighters work a 24 hour shift and must be ready to respond to an emergency at all times. Therefore, firefighter’s meals are eaten in the station. Firefighters are permitted to go to the store during the day to purchase items needed for these meals.

Many other times Mount Dora Fire Department vehicles are at local businesses on official business such as inspections, performing training or education, or even answering questions or complaints. There are many public services performed by your fire department on a daily basis.

Finally, firefighters also routinely shop for needed fire department supplies and equipment.